Every industry has its own version of FAQs – & Audio-Visual Integration is no exception. Whether your organization is considering building a new – or upgrading a dated – Remote Conferencing System, Conference Room, Huddle Space, or Auditorium AV System – we’re sure you’ve got questions…& CAPTUS SYSTEMS has the answers!
Captus Systems designs, engineers, and builds advanced audio-visual (AV) environments for corporate, education, and healthcare facilities. Our team delivers complete AV solutions — from design and integration to installation, automation, and support — across North America.
Yes. Captus Systems manages the entire AV process — from system design, engineering, and documentation to installation, programming, and commissioning. Our in-house experts ensure every solution is functional, scalable, and aligned with your project’s technical and architectural requirements.
Absolutely. Captus Systems partners with leading architecture firms, general contractors (GCs), and construction managers to deliver turnkey AV design-build and integration solutions for new construction, renovations, and retrofits. Our engineering team is fully proficient in Revit and AutoCAD, and collaborates from the pre-budgeting and schematic design stages through Construction Documents (CDs), Construction Administration (CA), and final commissioning and turnover. We provide detailed RFIs, AV system drawings, specifications, and design documentation to ensure complete alignment with architectural and construction requirements. Through our comprehensive project management and coordination process, Captus Systems ensures that every audio-visual system is seamlessly integrated into the architectural, electrical, and IT infrastructure of the building — delivering performance, reliability, and long-term value.
📞 Contact us today to discuss AV integration for your next construction project.
Captus Systems designs, engineers, and supports a complete range of commercial audio-visual (AV) systems for corporate, education, and healthcare environments. Our expertise covers every scale — from single-room deployments to enterprise-wide AV infrastructures.
Our core specialties include:
– Executive Boardrooms & Conference Rooms
– Hybrid Meeting & Collaboration Systems (Zoom Rooms, Microsoft Teams Rooms)
– Video Walls & LED Display Systems
– Digital Signage Networks
– Video Conferencing Systems (Yealink, Neat, Logitech, QSC)
– Control & Automation Systems
– Audio Systems
– Enterprise AV Standardization
– AV Service & Support Programs
Captus Systems delivers future-ready AV environments that improve collaboration, streamline communication, and enhance user experience across all spaces.
📞 Contact us today to discuss custom AV solutions for your organization.
Yes. Captus Systems offers one of the industry’s most comprehensive AV Service Level Agreement (SLA) programs, designed to keep your systems performing at peak efficiency while minimizing downtime and service costs.
Our SLA clients receive priority service, guaranteed response times, and proactive system care that ensures consistent reliability and performance across all AV environments.
Our support includes:
– Proactive maintenance and system health checks
– Remote monitoring and diagnostics
– Same-day phone or email response, with 48-hour on-site service when required
– Trained and certified field engineers
– Equipment repair and replacement labor (hardware billed separately)
– Automated service ticket creation
– Email confirmations and updates
– Ability to upload images and supporting files
– Access to our online Service Portal: https://www.captussystems.com/createticket/
– Rollover or rebate credit for unused hours
Captus Systems’ SLA clients enjoy discounted hourly service rates, with savings of up to 30% compared to standard service calls, and flexible options from 15 to 100 hours annually.
📩 Contact us to learn more or enroll in a Captus Systems SLA program today.
Yes. Captus Systems provides nationwide AV service, support, and deployment for clients with multi-location operations across key markets in the United States, Canada, and beyond.
Our North American service network enables Captus Systems to deliver consistent, high-quality performance for enterprises that demand uniform standards and reliable AV experiences across every location.
Our multi-site capabilities include:
– Centralized project management
– Local field service teams
– Standardized AV design templates and programming
– Coordinated logistics and scheduling
– Remote system monitoring and SLA-backed support
📩 Contact us to discuss enterprise AV deployment and nationwide support options.
Captus Systems provides audio-visual design, integration, and support solutions across a diverse range of industries that depend on technology for communication, collaboration, and performance.
Our primary markets include:
– Corporate Enterprises
– Higher Education
– Healthcare Facilities
– Architectural and Construction Partners
Captus Systems combines industry-specific expertise with technical precision, ensuring that every AV solution aligns with each client’s operational, aesthetic, and technological goals.
📩 Contact us to learn how Captus Systems can design and support AV environments tailored to your industry.
Captus Systems stands apart through a combination of technical expertise, design precision, and client-focused service that ensures every project delivers measurable value and long-term reliability.
Here’s what sets us apart:
– Design-Build Expertise
– Engineering Excellence
– Enterprise-Level Standards
– Manufacturer Partnerships (Crestron, Biamp, QSC, Extron, Shure, Audinate, Yealink, Neat, Logitech, Poly, Cisco Webex, LG, Samsung, Sony, Planar, Unilumin, Barco, Sharp/NEC, BrightSign, Middle Atlantic)
– Smart, Integrated Communication
– Service Continuity
– Client-Centered Process
At Captus Systems, we merge innovation with reliability to deliver audio-visual environments that empower communication, enhance collaboration, and elevate the user experience.
📞 Contact us today to experience the Captus Systems difference.
Project timelines vary depending on scope, complexity, and environment, but Captus Systems follows a proven, transparent process that keeps every stakeholder informed and every milestone on schedule.
Typical project durations:
– Small to mid-size conference rooms: 2–4 weeks
– Large boardrooms or hybrid spaces: 6–10 weeks
– Enterprise-wide or multi-location deployments: 12–20+ weeks
Timing is one of our strongest suits. Captus Systems can expedite project schedules without ever compromising quality. If your project has a shorter deadline, we’ll create a custom execution plan that meets your expectations and stakeholder requirements.
From design through commissioning, every Captus Systems project follows structured project management protocols, quality control benchmarks, and clear communication channels — ensuring your AV environment is delivered on time, on budget, and to specification.
📅 Contact us to discuss your project timeline or request a detailed project roadmap.
Getting started with Captus Systems is simple. Whether you’re planning a new AV design-build project, a system upgrade, or need service and support, our team will guide you through every step.
Here’s how to begin:
1. Contact Our Team – Complete our online Contact Form or call us directly.
2. Discovery & Consultation – We’ll schedule a FREE consultation to review your needs, space requirements, and technology objectives.
3. Design & Proposal – Our engineering team develops a detailed AV design and itemized proposal tailored to your budget and timeline.
4. Implementation & Support – Our project management and engineering teams coordinate installation, commissioning, and long-term support.
From consultation to commissioning, Captus Systems ensures clarity, accountability, and technical excellence.
📞 Call us today or 📩 fill out our Contact Form to schedule your FREE AV consultation and begin planning your next project with confidence.
Yes. Captus Systems proudly serves our clients throughout the New York Tri-State area — including New York City, Long Island, New Jersey, and Connecticut.
This regional presence is a strategic advantage for Captus Systems. Operating in one of the world’s most dynamic business and technology hubs provides us direct access to some of the largest and most prestigious organizations — including Fortune 500 corporations, major universities, healthcare systems, and global financial institutions.
With an office in Midtown Manhattan and our headquarters on Long Island, where our engineering and operations teams are based, we deliver responsive, local support and on-site service for both new installations and existing AV systems.
Our proximity to these major markets allows Captus Systems to collaborate closely with clients, architects, and general contractors — enabling faster response times, more efficient project coordination, and unmatched familiarity with local building and network infrastructure standards.
Captus Systems brings the same level of technical expertise, design excellence, and reliability to our Tri-State clients as we do nationwide — ensuring every engagement benefits from the strength of our enterprise-grade experience and regional presence.
📍 Contact us to schedule a local consultation or service visit in the New York Tri-State area.
CAPTUS SYSTEMS is the first Audio Visual Design Company founded to approach Audio Visual Projects from an IT core. We are an Audio-Visual Design & Build Firm that leads with Technology and Delivers with People, High Ethics and Professionalism. We have the expertise to design and deliver AV, IT and Unified Communications Systems anywhere. Welcome to AV2.0. The Captus Systems team includes experts and leaders in Audio Visual, Information Technology, Construction Project Management, Healthcare, Corporate and Administration. Our team has been designing and delivering cost effective Audio
Captus Systems designs, engineers, and implements cutting-edge audio-visual technology solutions that seamlessly integrate with IT.