We’re searching for an experienced Field Engineer to strengthen our Field Engineering & Delivery Teams providing expert service for our clients. Bring your Innovation and Passion to Captus!
Based in New York, Captus Systems delivers integrated AV solutions to businesses & institutions across the wider Tri-State area.
You’ll be integral to our company’s success, as we enable organizations to collaborate and create state-of-the-art audiovisual and unified communication technologies that enhance the way people work, learn and live.
Key responsibilities include:
The Field Engineer will Commission Audio Visual systems in the field.
The Field Engineer will have a good understanding and stay up to date on all current AV technology, including firmware, common field issues and standards.
The Field Engineer should be able to read and understand system drawings.
The Field Engineer will optimize settings in the equipment to ensure the system is operating as designed.
The Field Engineer should be able to write and modify any audio DSP files (Biamp, QSC, etc.) as well as coordinate control of the DSP with the control system programmer.
The Field Engineer should be able to load, test, and troubleshoot all control code from the control system programmer (Crestron, Extron, AMX, Atlona etc.).
The Field Engineer needs to be knowledgeable on a wide variety of equipment and different manufacturers.
A deep understanding of audio, video, control, and networking systems is important.
This position requires coordination with a wide variety of stakeholders to ensure success.
This position includes traveling to numerous customer sites to commission multiple systems and running risk assessments.
The Field Engineer will provide hands-on client training on system operation while providing outstanding customer service for deployed systems.
Daily tasks may include:
Loading, testing, and editing control code and graphical user interface files with remote assistance as required.
Configuring, & maintaining AV systems including AV racks, display screens, projectors, cameras, microphones, lighting, & the control systems for audio & visual communications.
Configuration and maintenance of AV/IP networks.
Participating in project meetings with the delivery team and client to ensure that the system’s quality and performance meets the clients’ expectations and requirements.
Working with delivery and engineering team(s) to prepare control system submittals.
Assuring each system is physically complete in accordance with Captus Systems standards and proposal.
Responsible for accurately marking-up field documentation, and maintaining and archiving all job-related configuration files, code, graphic touch panel layouts and programs in a timely manner.
Testing all equipment functionality ensuring the designed specification is met.
Documentation and identification of open punch list items.
Establishing contingency plans & completing repairs in real-time.
Skills, Experience and Education:
HS diploma or equivalent; Associate degree preferred.
5+ years of experience providing technical AV/ IT and/or field engineering support.
DSP Programming Experience.
Must have the ability to set up and color balance video displays.
Excellent verbal and written communication skills.
Excellent organizational skills.
Ability to learn quickly, self- motivate, and be a team player
Accountability, emotional intelligence, and integrity.
Able to attain and maintain an AVIXA CTS-I
DSP – (BiAmp, QSC, Sound Structure etc.)
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status
CAPTUS SYSTEMS is an Audio-Visual Design & Build firm that leads with technology and delivers with people, high ethics and professionalism. We have the expertise to design and deliver AV, IT and Unified Communications Systems anywhere.