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New Technology for a New World:  Part II
New Technology for a New World: Part II

Keeping us all safe – that’s priority #1. Captus Systems is proud to feature the following Technology Enabled Safety Products, & we will continue to add to this important new category. As the country begins to open-up & folks return to their work environments, health & safety will be at the top of everyone’s list. Thankfully, we are living in a technologically-advanced age, & there are new tools available that will help us to protect one-another. The new protocols that businesses will need to put into place will be aided by state-of-the-art technology. Captus Systems is here to help you navigate through this new reality, with the products & engineering services that will streamline delivery - & enable your teams. Click here for more info 22” Hand Sanitizing Display: Available as a wall-mounted or freestanding display, the 22” Hand Sanitizer Display has been designed to meet your staff & customer’s safety needs. Technical features include a full HD 1080p Display, Easy USB plug & Play Contents, & Upgradeable Android OS Options – all wrapped in modern design, toughened glass, & a waterproof casing. With indicator light signals to let you know the Sanitizer Levels within the unit, this display is easy to use & operate. (You can use the foam or liquid sanitizer of your choice, for the display's reservoir of 5 liters.) Perfect for any location throughout your facility. Click here for more info QuickTemp Tablets – Single View: The QuickTemp Single View Tablet quickly & accurately scans the body temperature of one person at-a-time, using Human Body Temperature Thermography technology. Ideally deployed on barrier gates or entrances to a building, this technology allows for precise temperature scans from 3-feet away. Performing this non-invasive & quick test will identify potential health risks before a person enters your premises. Click here for more info Tauri Temperature-Check Tablets: This technology provides an extra layer of protection hygienically, as it uses non-touch infrared sensors. These state-of-the-art tablets are able to scan the people entering your facility, from 3 feet away & within 1 - 3 seconds. After scanning, the tablet then sends photo & thermal results e-mail alerts, so an organization can monitor its locations to keep them safe. Tauri Tablets come in 3 sizes – 10.1”, 15.6”, & 21.5” - & can be either mounted on a wall or secured onto a specially-designed stand. Click here for more info QuickTemp Tablets – Wide View (Coming Soon): The QuickTemp Wide View Tablet quickly & accurately scans the body temperature of up to five people simultaneously from a distance of up to 9-feet, using the same Human Body Termperature Thermography technology as the Single View Tablet. This allows you to quickly & precisely scan people in a busy public place or retail entrance to identify potential health risks before they enter the premises. Scanning multiple persons helps to cut-down on bottle-necked foot traffic & to make lines move-along faster. CLICK, E-MAIL, OR CALL FOR AVAILABILITY & PRICING FOR ALL ITEMS LISTED ABOVE THESE PRODUCTS ARE IN HIGH DEMAND! Click here to learn more about our Technology Enabled Safety Products 212-400-1616 . Hello@CaptusSystems.com New Solutions from BrightSign from Touchless Interactivity: BrightSign has developed a family of new products that can enable touchless interactivity and promote social distancing. They include… BrightLink: Avoid high-touch surfaces. View and control a touch screen display on your mobile devices. BrightMenu: Eliminate the risk of sharing menus by scanning a QR code to view the menu on your phone. BrightVoice: A voice-activated digital signage solution that delivers a unique hands-free interactive experience. BlueFox Count + BrightSign: BlueFox’s foot traffic analytics solution supports a wide range of BrightSign media players. BlueFox Count is able to send real-time alerts when a location surpasses its capacity and trigger signage to display “Please wait outside” messaging until it’s safe to enter. Captus Systems fully recognizes how our new normal is impacting how we interact with one-another, & we are adapting in order to help our staff, customers, partners, & clients by offering our expertise. The world may have changed, but our humanity remains intact. And through taking this journey together, we will all evolve - & maybe, just maybe – we’ll be even more “connected” than ever! Yeah. Together We’ve Got This!


Technology Enabled Safety Products
Technology Enabled Safety Products

Captus Systems has created a new category of products called “Technology Enabled Safety Products: Digital Tools that provide Information to Maintain Healthy Work Spaces for People.” We will continue to post relevant information that will include videos, product features, and specifications & use-cases, to help our clients to make informed decisions during uncertain times. Please check-out our Video Introduction to the Tauri Temperature-Check Tablets. And please, continue to follow all of our Social Media pages to be kept up-to-date & informed. Thank you, & Stay Healthy and Safe! Thank you to Advanced Interactive Technology for this Video Production


Hail to the Moms!
Hail to the Moms!

"Moms are the ‘Essential Workers’ of the soul.” - Faith Salie, CBS Morning Show Yesterday was Mother’s Day, & for millions of us, we honored our Mothers (or were honored) from afar. We paused in our own ways to celebrate the women who have played the most important role in our lives. Throughout history, women have been the caregivers in society, & those responsibilities have grown exponentially of late. During these unprecedented times, there is even more pressure being put on women & moms, who are being tasked to go above & beyond the usual care-giving routines of everyday life. Because of school closures and many of us from home, everyday life is looking very different these days. Kitchen tables have become classrooms & offices, & living rooms are now conference spaces. Whether working remotely or not, the challenges for women at this particular moment in history have increased substantially…balancing jobs, caring for children & helping them with home-schooling - on top of still having to take care of many day-to-day household tasks. Altogether, the addition of these new roles has created new layers of responsibilities to daily routines - & most likely, has also added stress. Even though we cannot physically connect with others who are going through similar challenges, it is of vital importance to our well-being to stay in-touch with as many people as possible. We as humans are neurobiologically hard-wired to be connected with others in our species. And since so many of us cannot satisfy this need physically at this time, we are fortunate to be living in a time that technology is advanced in such a way as to help us to easily engage with others. It is of vital importance to give one-another support & to help keep each-other positive. Social Media is playing a very important role in keeping women - & all of us - connected with one-another as a society. All of our tech devices - smartphones, laptops, & tablets – have become the common thread to staying in touch with the rest of humanity. We truly all are IN THIS TOGETHER, & we need to reach-out to one-another to be reminded of that! Captus Systems would like to take this opportunity to thank all of the incredible, strong, resilient, brave, & beautiful women in our lives. THANK YOU!!! You are all Superheroes in so many ways! And to repeat Faith Salie once again, “You are the ESSENTIAL WORKERS of the SOUL!” With your loving support & strength - we WILL get through this! Yeah. Together, We’ve Got This!


Video Conferencing Platforms:  Which Is Right for You?
Video Conferencing Platforms: Which Is Right for You?

Captus Systems’ main mission has always been to connect people - & at this unprecedented time, our ability to lend our expertise to help in making those critical connections is now more important than ever. Captus Systems has been running a twice-weekly series posted on our Social Media pages entitled “Remote Workforce Product Spotlight.” For each post, we’ve featured a different Video Conferencing Platform. Because this series has been so popular, we’ve combined all of the options within this one article for easy comparison. Here they are - in alphabetical order. Please share your feedback on our social media pages. Thank you! BLUEJEANS empowers your remote workforce with secure video conferencing, using Dolby Voice Audio & HD Video. It offers several different ways for its users to meet, including: Meetings, Rooms, Events, & Gateway. Each one of these features allows for particular video conferencing experiences – from small or large gatherings, to livestreaming interactive events. With the recent announcement that BlueJeans is being acquired by communications behemoth Verizon, this video conferencing tool will have the capacity to grow customer coverage & take this trusted platform to the next level. PUBLISHED PRICING: Free Trial version Standard is $9.99/month per host – Pro is $13.99/month per host – for Enterprise package, click here for quote CISCO WEBEX is a leading enterprise solution for video conferencing, online meetings, screen sharing, & webinars. Web conferencing & Cloud calling are seamless, & everyone you invite can join your online meeting - no matter how or from where they’re connecting. Enormous crowd? Not a problem! Cisco Webex meetings can accommodate up to 100,000 participants. Don’t need something quite as large? Basic Membership is free for life & can include 3 people. Additionally, Webex easily integrates with the apps you love to use every day, keeping all of your work connected. PUBLISHED PRICING: Free Basic version For full versions, packages run from $13.50/month per host - $26.95/ month per host For Enterprise package, click here for quote FACEBOOK’S MESSENGER ROOMS: On April 24th, Facebook announced its new video chat platform – “Messenger Rooms.” This platform will be accessed via FB Messenger, & up to 50 people can join the call. There’s even an option to invite your Instagram followers & your contacts on WhatsApp. There is no time-limit in place, & invitees do not need to have a FaceBook account. Messenger Rooms will be rolling-out across the globe in the coming weeks, so be sure to look for it! PUBLISHED PRICING: None at this time GOOGLE HANGOUTS & GOOGLE MEET: Google Hangouts is designed for text, voice, & video chats for social & personal connecting, & it’s free to use, as long as you have a Gmail account. Google Meet on the other hand, is Google’s enterprise-grade video conferencing tool, built on Google’s secure global infrastructure. “Meet” is included with "G Suite" & "G Suite for Education." If you don’t already have a G Suite Account, you’ll need to pay to set one up in order to use Hangouts or Meet. PUBLISHED PRICING: Basic is $6/ month per user – Business is $12/ month per user – Enterprise is $25 /month per user GO TO MEETING is an online meeting, desktop sharing, & video conferencing software package. This platform keeps all meeting participants in sync, by automatically adjusting to the available bandwidth and hardware resources of each user. Collaborate with multiple participants from anywhere in the world, across any platform or operating system: Mac, PC, iOS or Android. PUBLISHED PRICING: Professional is $12/month per organizer – Business is $16/month per organizer – for Enterprise package, click here for quote MERSIVE’S SOLSTICE ACTIVE LEARNING: Created with remote education in mind, Solstice Active Learning is easy to use, affordable, & has been deployed in some of the most prestigious universities worldwide. It provides software-based video routing & switching for multi-screen environments, such as active learning rooms, overflow spaces, & confidence monitors. The drag-and-drop interface allows users to virtually map rooms in minutes, & to route video in real-time - all using the Active Learning App. PRICE: Click here for quote MICROSOFT TEAMS is a unified communication and collaboration platform that combines chat, video meetings, file storage, & application integration. Instantly go from a group chat to a video conference with the touch of a button. Operating in Office 365 - all team conversations, files, meetings, & apps live together in a single shared workspace - & is portable on any mobile device. PUBLISHED PRICING: Free Basic version Upgrade to full version on MicroSoft 365 starts at $5/month per user SLACK: In Slack, since you don’t need a specific login, you won’t have to leave your work to start or join a call. Go from typing messages to making a video call with the click of a button. While in a video conference, you can show what you’re working on by sharing your screen, or you can hand over the reins to let someone else share theirs. In addition to data encryption in transit and at rest, Slack operates comprehensive compliance & assurance programs. PUBLISHED PRICING: Free Basic version Standard is $6.67/month per user – Plus is $12.50/month per use – for Enterprise package, click here for quote STARLEAF provides high definition voice & video conferencing systems in the Cloud, including conferencing endpoints for meeting rooms, desktops, & mobile. StarLeaf is perfect for all sectors in need of collaboration solutions…corporate, education, medicine, & personal. With easy one-to-one instant messaging & group chats, this platform has the ability to escalate any type of chat to a video call. PRICE: Click here for quote ZOOM is an easy & reliable Cloud Platform for video & audio conferencing, chats, & webinars. It provides a remote collaboration service - excellent for telecommuting, corporate training, webinars, education, virtual events & meet-ups, & most importantly - telemedicine. Currently, Zoom is offering many free tools to help everyone to stay connected during the Covid-19 Pandemic. Thank you Zoom! PUBLISHED PRICING: FREE Basic version Pro is $14.99/month per host – Business is $19.99/month per host – Enterprise is $19.99/month per host Click here for quote At Captus Systems, we are dedicated to our customers & always take special care to understand your needs…now, & in the coming weeks, months, & years. Let us help you to connect with your workforce in the way that makes the most sense for your organization. Captus Systems is here to help you to determine which of these platforms is the best choice for you - & to answer any other Audio-Visual Integration questions you may have. Yeah. Together, We’ve Got This!


AV For Good
AV For Good

These days, you don’t have to look very far to see how businesses all over the world are stepping-up to help however they can with the Global Pandemic Crisis…& that includes the AV Industry, of which Captus Systems is proud to be a part. Technology offered by our industry has become so vital to today’s special circumstances. In addition to keeping people connected – both in their professional AND personal lives – there are many other ways that various AV Companies are jumping-in to assist. HELP FOR THE PUBLIC CISCO: Has pledged $15 million in cash-funding to support Covid-19 relief efforts in the United States & abroad. Cisco has also donated 330,000 N-95 masks to first responders at healthcare facilities in Georgia. Additionally, Cisco is offering forums whereby equipment donations can be made to healthcare institutions - & - any healthcare facilities that need equipment can request it. Whether you’re donating or requesting a donation, you can do so by contacting Cisco via this e-mail address: covid-healthcare-wlan@external.cisco.com 22 MILES: A digital signage & wayfinding provider, is offering multiple free tools during this crisis. Specifically, it’s offering its mobile Wayfinding App for free to Healthcare Facilities so that patients & healthcare personnel can best navigate said facilities, while avoiding secured areas. USERFUL: Is providing free extended platform use to support healthcare & 1st Responders during the Coronavirus Outbreak. Userful’s Virtual Emergency Operations Center (EOC) allows cross-site & cross-departmental collaboration, with a virtual video wall that can share secure data, KPIs, & other critical visual information sources in real-time - onto any display. BEYERDYNAMIC: Created a system to allow the nursing staff at a prominent NYC hospital to be able to hear alerts from their patients’ monitor alarms, no matter where in the hospital they are. The “UNITE” system has had positive feedback from the staff, which has prompted BEYERDYNAMIC to roll it out onto several more floors. For more information on UNITE, click here: UNITE wireless communication system ALMO PRO AV & BLOOM EVERGY: Are working together refurbishing out-of-warranty ventilators, & shipping them wherever needed throughout the U.S. LOGITECH: Offered all of the headsets & webcams they had available to K-12 teachers, on a 1st come, 1st served basis. PEERLESS AV: Created the SmartMount Flat Panel Cart so that healthcare facilities could update content in real-time, by using a USB Flashdrive to connect to networks. INNOVOX AUDIO: Fabricated face shields for Senior Living Communities in the Minneapolis/St. Paul area of Minnesota. HELP FOR THE AV INDUSTRY CISCO: Has committed $2.5B in financing to its Customers & Partners, to support business resiliency. AUDINATE, AVIXA, CEDIA, & EXTRON: Are all offering free professional development for members, including online courses & certification programs. ENPLUG: Is giving new content & resources to its customers to help them get through COVID-19 challenges. Resources include a COVID-19 Awareness App & a Browser Web Player. Captus Systems is here to help in any way that we can…today, & after this crisis subsides. Sending-out our gratitude to EVERYONE on this list, & any others whom we might have inadvertently left out. THANK YOU! Yeah. Together, We’ve Got This!


Temperature, Please: New Technology for a New World
Temperature, Please: New Technology for a New World

Temperature, Please: New Technology for a New World There’s no denying it…the world has changed. And because of this seismic shift, we’re all going to have to make major adjustments to how we move-about in the world in our personal, professional, & social lives. In order for businesses to function more safely for their workforce & customers alike – certain new processes will have to be adopted. AV Technology will play a big role in how companies & organizations communicate moving forward, & Captus Systems is here to help you navigate through it all. STATE-OF-THE-ART TECHNOLOGY TO BENEFIT PUBLIC HEALTH Tauri Series Temperature-Check Tablets: This technology provides an extra layer of protection hygienically, as it uses non-touch infrared sensors. These state-of-the-art tablets are able to scan the people entering your facility, from 3 feet away & within one second. After scanning, the tablet then sends photo & thermal results e-mail alerts, so an organization can monitor its locations to keep them safe. The Temperature-Check Tablets come in 3 sizes – 10.1”, 15.6”, & 21.5” - & can be either mounted on a wall or secured onto a specially-designed stand. For more details, click here: Temperature-Check Tablets *CLICK, E-MAIL, OR CALL FOR AVAILABILITY & PRICING THIS PRODUCT IS IN HIGH DEMAND! Click here to schedule a Captus Systems Webinar to learn more about our Tauri Temperature-Check Tablets. 212-400-1616 . Hello@CaptusSystems.com System Automation: This is now more important than ever! Technology like occupancy & proximity sensors trigger functions such as display power or automatic routing, upon participants entering a collaboration space. And for a TRUE TOUCH-FREE EXPERIENCE, VOICE ACTIVATION IS A MUST. For example, Crestron system controls can be activated by using Alexa integration. This simply involves speaking commands that are 2-stepped, like “Alexa, tell Crestron to go to PC Presentation” - or – “Alexa, tell Crestron to turn-off the lights”…& a response from Alexa will be heard in the room. For more information on how Captus Systems can help you design your space, click here: Captus Solutions For Your Consideration: Apple TV, Atlona SW-510W, Barco ClickShare, Barco ClickShare Conference, Crestron AirMedia, Extron ShareLink, Mersive Solstice, & Williams AV's Presenter HUB & BLUEPOD systems are all great products to consider for creating safer, healthier meeting environments. Approaching AV systems with this new frame of mind will ultimately reduce “shared equipment touching” - thus curtailing the spread of dangerous bacteria & germs. “Corporate America will need to step-up the part it plays in protecting its employees & visitors to their spaces. In conference rooms for example, any AV ‘touch’ device will need to be sanitized consistently throughout each day. (This is accomplished by using non-ammonia disinfectant glass cleaners, in conjunction with a microfiber towel or cloth.) But even more forward-thinking than that, organizations will need to quickly get on board with wireless room technology, & also, allowing meeting participants to use/touch only their own devices.” John Radocy, Senior Systems Engineer, Captus Systems BYOD (Bring Your Own Device): This is an excellent way to avoid sharing the same tech tools with others. Using one’s own laptop, tablet, or smartphone to integrate with the room’s main device was already becoming popular before the pandemic hit - & it is sure to become more-so when we all return to our brick- &-mortar offices. ZAGG & Katsus Brands’ InvisibleShield®: This screen protection glass is infused with innovative surface antimicrobial technology, & is scientifically proven to eliminate up to 99.99 percent of harmful bacteria. The patented process is applied during the glass manufacturing process & its “always on” protection doesn’t wear off during the entire lifetime of the product. InvisibleShield is available for mobile devices, shared touchscreens, & personal devices such as tablets & smartphones. (The antimicrobial certification standard for this product is independently verified by Airmid Laboratories.) INTERESTING FACT 101 years-ago in 1919, North America was in the midst of the Spanish Flu Pandemic. Even sports activities were canceled at that time, just as they have been today. This included the Stanley Cup Finals between the Montreal Canadiens & Seattle Metropolitans having to be abruptly halted after 5 tied games - because a number of hockey players were stricken with the illness. To this day, the inscription on the Stanley Cup for the year 1919 states "Series Not Completed" – which will most likely also be the message etched on the Cup for the 2020 season. Our new normal is going to impact how we interact with one-another once we’ve all made it through to the other side of our current Pandemic. Yes - the world has changed, but our humanity remains intact. And through taking this journey together, we will all adapt - & maybe, just maybe – we’ll be even more “connected” than ever! Yeah. Together We’ve Got This!


The New Look of Teamwork
The New Look of Teamwork

The work environment is much different today than it was just a month ago. Companies, organizations, schools, & families are pushing the limits of remote collaboration tools for keeping in touch with one-another & working with colleagues all over the country - & beyond. Many people are currently working from home & communicating with Team Members from a wide array of locations. While we are engaged by our clients for a variety of needs, most of our clients approach us for conference room or huddle space design & implementation - a core competency of what we do. That core competency also includes the skills & expertise to help our customers to plan & select the best tools for creating the most up-to-date systems necessary for remote working. Whether your organization has a few staff members that have to remain in the office, communicating with employees that are working remotely - Captus Systems is poised to help advise, design, deliver & support the best remote collaboration technologies & choices for you & your organization. Huddle Rooms are a good alternative to consider as smaller spaces in which only 2 - 6 people can congregate - as opposed to traditional, larger conference rooms meant for much bigger gatherings. Captus Systems helps our clients to determine the best technological set-ups necessary for Huddle Rooms. Systems like the Zoom-certified EP65 from AVer, are the perfect fit for these types of smaller spaces. And AVer’s Award-Winning USB conference cameras help teams for connect like never before! Additionally, as commercial integrators Captus Systems has the knowledge to pass-on to our customers regarding which Cloud-based meeting platforms would best suit each individual case. Starleaf, Zoom, Microsoft Teams, Cisco Webex, & others, are all good remote collaboration providers - & we can create a system for your organization that will work seamlessly for you & your people. What are some of the challenges that your organization is facing with its remote workforce? We would love to hear from you - share your feedback with us on any of our Social Media Pages! Bottom Line - Captus Systems is here to help you through this strange, new work environment. As experts in all-things having to do with commercial integration, we have the knowledge required to help your enterprise or school develop the system that makes the most sense for you now - & beyond this crisis. We wish you all the very best health for you & your loved ones, & we look forward to seeing you on the other side of this scary journey. Yeah. Together, We’ve Got This!


Video Conferencing:  Putting Our Best Face Forward
Video Conferencing: Putting Our Best Face Forward

There’s a lot of Video Conferencing going-on these days in order to connect with our remote workforce, & also, for much-needed social interaction. With that in mind, Captus Systems is happy to share our Best PracticesCchecklist with you. These tips have been developed by us over time, & have proven to make the most of the Video Conference experience. The following information is applicable to any remote meeting platform - like Zoom, StarLeaf, GoToMeeting, Cisco Webex, etc. We hope you’ll glean some camera-ready confidence from this sage advice. You’re welcome! CHECK YOUR TECHNOLOGY Start Fresh: It’s always a good idea to restart your computer right before your meeting. Bandwidth: For the best connection speed, use a hard-wired connection & not your WiFi. Either way, be sure to test your connection prior to the meeting. (You can do this by going to SpeedTest.) Camera: Place your camera slightly above eye-level to create the most flattering angle. You can certainly use your computer’s camera if it’s got one. However, if you think your camera needs an upgrade, give Captus Systems a call & we’ll be happy to help you choose one of higher quality, which will be just right for your purposes. Sound: Do an Audio Check to be sure the computer microphone is working. Once connected, make sure that your audio sounds good to the folks on the other end, & that there’s no echoing. If there is an echo, sometimes the best thing to do is to disconnect & reconnect-in. This usually takes care of the problem. It’s important make sure that your “Sound Effects” are turned-off. (EG: Sound & badge notifications from e-mail, games, Social Media, pop-ups, etc.) You don’t want these types of things to show-up during your presentation. File Sharing: Turn it off! In Zoom for example, the “In-Meeting File Transfer” allows participants to share files through an in-meeting chat. Toggle this off to keep the chat from getting bombarded with unsolicited pics, GIFs, memes, & other content. Uploads: Do not perform any uploads on a shared connection – it may impact your video & audio quality. Sometimes people are working from home on a shared connection - with 2 or more adults working at the same time, or the kids performing gaming applications. All of these simultaneous connections take-up resources, & may impact your video conferencing experience. We recommend that for very important calls, you ask the others on your network to refrain - especially if this has been an issue in the past. BEFORE THE MEETING Preparation: Send-out meeting invitations well in advance, so attendees will be prepared. Prior to the meeting, touch base again to make sure that each participant received their invitation. Where: Find a quiet place from which to meet…away from the barking dog, giggling kids, blaring television, outside lawnmowers, etc. Lighting: Optimal lighting is in front of your face, but behind the computer screen. During daylight hours, you can place yourself facing an open window with your computer screen facing you, as natural light works very well. For non-natural lighting, ring lights are ideal but not necessary. Do not use back, side, or overhead lighting, as they all cast unflattering shadows. Background: Be aware of the background within the frame of your shot - & make sure that it’s neat & tidy. (And that there’s nothing inappropriate in view of the camera.) VERY IMPORTANT: DO NOT place lights behind you! Backlighting will cast your face into darkness. FYI - the Zoom platform offers a cool “Background Feature” which allows you to set a Virtual Background if you would prefer to go that route. You: Frame yourself well – don’t take-up the entire space with just your face in the shot. Have some space visible around you, allowing yourself to be seen from the chest-up. To best achieve this, we recommend that you sit 2.5 – 3 feet from the camera. To confirm, it’s always best to check your self-view. Wardrobe: For your business meetings, be properly attired. (At least from the waist up!) Additional Materials: Preparation goes a long way in face-to-face meetings – & it’s especially important now. Make sure that you’re well-prepared with your materials & screen-shares. DURING THE MEETING Make a Recording: If you would like to record your meeting for posterity – or so you can share it with the folks who couldn’t attend live - several web conferencing platforms have recording capabilities. (EG: Zoom, StarLeaf, GoToMeeting, Cisco Webex, etc.) Where to Look: Look at the camera! When you look at the screen instead, it appears that you’re talking to someone else. (We recommend that you turn-off the “selfie” function of your view so you’re not distracted by looking at yourself while you speak.) Shhhh: Put your microphone on “Mute” when you’re not speaking – especially when you’re in a LARGE GROUP. Attitude: We know it’s tough times – but SMILE! We generally share the best version of ourselves when we’re in the presence of others – which we still are, but now it’s virtually. Involvement: If you’re the meeting organizer, it’s important to engage your participants to keep them from being distracted by their surroundings. You can do this at the start of the meeting by asking them to get a pad & pen to take notes - & while meeting, instruct your audience to write-down certain points from time-to-time. Engagement is essential! AFTER THE MEETING Transcripts: If you’d like a meeting transcript, you can either use your computer’s built-in Speech-to-Text App or upload your recorded meeting to any paid transcription service. (EG: Trint.com, Rev.com, Scribie.com, etc.) Another alternative – you can go the DIY route & try Transcribe.wreally.com or OTranscribe.com. We’d Love to Hear From YOU: If you have your own best practices, please e-mail us at Tips@CaptusSystems.com. Or – post your ideas on our Social Media pages. As more recommendations come to us – we’ll add them to the list. We look forward to receiving your feedback! Happy Conferencing! Yeah. Together, We’ve Got This!


The Strange New World of the Remote Workforce
The Strange New World of the Remote Workforce

As a workforce, we are all facing change at his moment in history. The Covid-19 Public Health Crisis has us all scrambling to set-up best case scenarios for our remote team members. With so many workers trying our best to get business done from our homes - while attempting to maintain cohesiveness - we are met with various challenges which we couldn’t anticipate even just a month ago. Here at Captus Systems, our story is evolving with each passing day. Going from a full office staff 4 weeks ago - to 50% in the office 3 weeks ago, to now basically all of us working from home. With this new configuration, we - like everyone else - have had to think-outside-of -the-box to set-up new processes. Cloud-based solutions for our main phone lines & meetings have been extremely helpful in creating our new virtual office. Using collaboration platforms like StarLeaf, Zoom, Microsoft Teams, & BlueJeans are the way to go under these circumstances. Thankfully, many have implemented VoIP systems to keep the calls coming & going seamlessly, with the transparent functionality to the far end. Something else for all telecommuters to consider while working from home: How to stay pain-free while using ad hoc workspaces – whether they be in our living rooms, kitchens, home offices, or on our beds! Consumer Reports posted a terrific article to help everyone best set-up their impromptu workspaces, in order to avoid the aches & pains of muscle & eye strain. Click on the link below to access this helpful information: CR ARTICLE Ok, great! Problem solved? Well, not really…we are now experiencing the faultiness of home Wifi access for many; insufficient bandwidth; spouses with opposite work schedules, babies crying & dogs barking in the background during conference calls, & taking conference call the front porch in the cold, to minimize the sound of said dog - but we’re confident that we’ll have this all figured-out in no time! Captus Systems can help with most things - & in our next feature we’ll offer the new & improved dog toy, to help keep him or her silent. (Not really. LOL!) What are some of the challenges that your organization is facing with its remote workforce? We would love to hear from you. Please continue to follow us on all of our Social Media pages and share your feedback with us. Thanks! (Links on icons, below.) Captus Systems hopes that everyone’s transition into this strange new world has gone as smoothly as possible. We want to take this opportunity to reassure you that we’re still here for you, Monday - Thursday from 9:00 am - 5:30 pm, & 8:30 am - 5:00 pm on Fridays. We’re happy to help with all of your Audio-visual technology, providing seamless connectivity for your workforce, wherever they may be. Stay Healthy, Safe, & Connected... Yeah. Together, We’ve Got This!


The ABCs of A-V FAQs:  Part Deux
The ABCs of A-V FAQs: Part Deux

Every industry has its own version of FAQs - & the Audio-Visual biz is no exception. Whether your organization is considering building a new – or upgrading a dated - Conference Room, Huddle Space, or Auditorium AV System – we’re sure you’ve got questions…& Captus Systems has answers! The first installment of our “ABCs of A-V FAQs” was so successful, that we decided to gather & share some more Frequently Asked Questions (& answers) with you…& here they are: FAQs to Consider When Planning Your Next AV Collaboration Space Project How can I join my Zoom Meeting with other platforms like Microsoft Teams or Cisco Webex? For Microsoft Teams, Cisco WebEx, and GoTo Meeting, customers need to configure a third-party interop service, such as Polycom’s RealConnect, Pexip, Webex CMR, or GTM’s InRoomLink. As long as the third-party host’s meeting invitation includes an SIP address for interop dialing, Zoom Rooms would then be able to access the third-party meeting details from the invitation that would allow the Zoom Room to generate a one-touch join button for the third-party meeting. Would I be able to use some of my current equipment integrated with our new AV technology? It depends. As long as you inform Captus Systems beforehand, we can take inventory of your equipment in order to ascertain whether or not it would work with the new AV technology we would be incorporating into the design & engineering of your project. How do your engineers determine the best Microphone System to use for my space? Microphones are selected based on the architectural footprint & needs of the space. Do you want to see the mics on the table & have the ability to mute them? Do you not want them on the table, but still have the ability to mute them? It all depends on what you want. It also helps to know the number of people expected to be seated in the collaboration space & the acoustics in the room. All of these considerations combine to determine what type of audio equipment would be best for your project. Also taken into consideration is how the microphones will be used: Just for speaking or for presentations through a video system as well? Once all of these factors are calculated, we can properly integrate the microphones with the rest of the AV system. How do your engineers determine the best Video System to use for my space? We use calculators that are used based on the “farthest seat from the screen.” In the commercial design world, we base it on a spreadsheet. From a general standpoint, there’s a formula - the farthest seat from the screen divided by a factor of 6, gives us the minimum height of the best screen for your space. However, if a client only wants to use the display for text, that ratio changes to a factor of 8. Or, if a client has a requirement for high detail (like in medical facilities), that changes to a factor of 4. Bottom line - we want to make sure that EVERYONE in the room is getting the optimal viewing experience. How can the AV work I had done in New York (or anywhere) be duplicated EVERYWHERE? An equipment inventory would be taken along with a review of any control devices, along with a review of drawings if they are available. If any of the equipment is deemed discontinued, replacement equipment will be specified to replace it, & the system would be designed accordingly. Of course, the client would be able to review any-and-all changes, so that the impact on budget & the system specifications would match-up as best as possible, before any installation would commence. Our system keeps giving FEEDBACK – what are we doing wrong? Generally speaking, this means that the microphone’s input sensitivity is set too high for the room, or as the industry terminology goes “is too hot.” This means that the mic is picking-up too much signal - whether it be room acoustical issues, speaker issues, or other audio devices. This creates a sound loop that eventually turns into the annoying tone we have all heard from time to time. Depending on the system, there are many different ways to solve these issues: Lowering the microphone sensitivity, changing the mics to a more “direct pick-up pattern,” adding acoustic echo cancellation with some form of digital processor (like the ones manufactured by companies like Biamp, QSC, Shure, Symetrix and Xilica), & lowering the volume of the speakers within the room. All of these fixes can all be helpful to varying degrees. What’s the difference between VoIP vs. On-Trend VoIP? VoIP (Voice over Internet Protocol) is a technology describing a specific way that voice communications are made. In comparison, VoIP would be the alternative to POTS (Plain Old Telephone System). When the industry speaks of “On-Trend” VoIP, they are usually referring to “the latest and greatest” ways that businesses are implementing VoIP, and how these trends are affecting the industry. There are 2 main types of ways VoIP services can be implemented: They are either “On-Prem” or “Hosted.” On-Prem (On Premise) VoIP is normally run on a system that is located inside an organization’s actual physical office space. This system can be managed by the company that owns the system. Hosted VoIP is managed by a service such as Avaya, Zoom, RingCentral, ShoreTel, Cisco, or others. There are many companies that do this. What is “Web RTC,” & why has it become so important? Web RTC (Real-Time Communications) is an open framework for the web that enables RTC capabilities in the browser, via simple application programming interfaces. Bottom Line: Captus Systems enables our clients to EASILY operate & support the technology we design & build. Yeah. We’ve Got This! Every industry has its own version of FAQs - & the Audio-Visual biz is no exception. Whether your organization is considering building a new – or upgrading a dated - Conference Room, Huddle Space, or Auditorium AV System – we’re sure you’ve got questions…& Captus Systems has answers! The first installment of our “ABCs of A-V FAQs” was so successful, that we decided to gather & share some more Frequently Asked Questions (& answers) with you…& here they are: FAQs to Consider When Planning Your Next AV Collaboration Space Project How can I join my Zoom Meeting with other platforms like Microsoft Teams or Cisco Webex? For Microsoft Teams, Cisco WebEx, and GoTo Meeting, customers need to configure a third-party interop service, such as Polycom’s RealConnect, Pexip, Webex CMR, or GTM’s InRoomLink. As long as the third-party host’s meeting invitation includes an SIP address for interop dialing, Zoom Rooms would then be able to access the third-party meeting details from the invitation that would allow the Zoom Room to generate a one-touch join button for the third-party meeting. Would I be able to use some of my current equipment integrated with our new AV technology? It depends. As long as you inform Captus Systems beforehand, we can take inventory of your equipment in order to ascertain whether or not it would work with the new AV technology we would be incorporating into the design & engineering of your project. How do your engineers determine the best Microphone System to use for my space? Microphones are selected based on the architectural footprint & needs of the space. Do you want to see the mics on the table & have the ability to mute them? Do you not want them on the table, but still have the ability to mute them? It all depends on what you want. It also helps to know the number of people expected to be seated in the collaboration space & the acoustics in the room. All of these considerations combine to determine what type of audio equipment would be best for your project. Also taken into consideration is how the microphones will be used: Just for speaking or for presentations through a video system as well? Once all of these factors are calculated, we can properly integrate the microphones with the rest of the AV system. How do your engineers determine the best Video System to use for my space? We use calculators that are used based on the “farthest seat from the screen.” In the commercial design world, we base it on a spreadsheet. From a general standpoint, there’s a formula - the farthest seat from the screen divided by a factor of 6, gives us the minimum height of the best screen for your space. However, if a client only wants to use the display for text, that ratio changes to a factor of 8. Or, if a client has a requirement for high detail (like in medical facilities), that changes to a factor of 4. Bottom line - we want to make sure that EVERYONE in the room is getting the optimal viewing experience. How can the AV work I had done in New York (or anywhere) be duplicated EVERYWHERE? An equipment inventory would be taken along with a review of any control devices, along with a review of drawings if they are available. If any of the equipment is deemed discontinued, replacement equipment will be specified to replace it, & the system would be designed accordingly. Of course, the client would be able to review any-and-all changes, so that the impact on budget & the system specifications would match-up as best as possible, before any installation would commence. Our system keeps giving FEEDBACK – what are we doing wrong? Generally speaking, this means that the microphone’s input sensitivity is set too high for the room, or as the industry terminology goes “is too hot.” This means that the mic is picking-up too much signal - whether it be room acoustical issues, speaker issues, or other audio devices. This creates a sound loop that eventually turns into the annoying tone we have all heard from time to time. Depending on the system, there are many different ways to solve these issues: Lowering the microphone sensitivity, changing the mics to a more “direct pick-up pattern,” adding acoustic echo cancellation with some form of digital processor (like the ones manufactured by companies like Biamp, QSC, Shure, Symetrix and Xilica), & lowering the volume of the speakers within the room. All of these fixes can all be helpful to varying degrees. What’s the difference between VoIP vs. On-Trend VoIP? VoIP (Voice over Internet Protocol) is a technology describing a specific way that voice communications are made. In comparison, VoIP would be the alternative to POTS (Plain Old Telephone System). When the industry speaks of “On-Trend” VoIP, they are usually referring to “the latest and greatest” ways that businesses are implementing VoIP, and how these trends are affecting the industry. There are 2 main types of ways VoIP services can be implemented: They are either “On-Prem” or “Hosted.” On-Prem (On Premise) VoIP is normally run on a system that is located inside an organization’s actual physical office space. This system can be managed by the company that owns the system. Hosted VoIP is managed by a service such as Avaya, Zoom, RingCentral, ShoreTel, Cisco, or others. There are many companies that do this. What is “Web RTC,” & why has it become so important? Web RTC (Real-Time Communications) is an open framework for the web that enables RTC capabilities in the browser, via simple application programming interfaces. Bottom Line: Captus Systems enables our clients to EASILY operate & support the technology we design & build. Yeah. We’ve Got This!


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