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AV For Good
AV For Good

These days, you don’t have to look very far to see how businesses all over the world are stepping-up to help however they can with the Global Pandemic Crisis…& that includes the AV Industry, of which Captus Systems is proud to be a part. Technology offered by our industry has become so vital to today’s special circumstances. In addition to keeping people connected – both in their professional AND personal lives – there are many other ways that various AV Companies are jumping-in to assist. HELP FOR THE PUBLIC CISCO: Has pledged $15 million in cash-funding to support Covid-19 relief efforts in the United States & abroad. Cisco has also donated 330,000 N-95 masks to first responders at healthcare facilities in Georgia. Additionally, Cisco is offering forums whereby equipment donations can be made to healthcare institutions - & - any healthcare facilities that need equipment can request it. Whether you’re donating or requesting a donation, you can do so by contacting Cisco via this e-mail address: covid-healthcare-wlan@external.cisco.com 22 MILES: A digital signage & wayfinding provider, is offering multiple free tools during this crisis. Specifically, it’s offering its mobile Wayfinding App for free to Healthcare Facilities so that patients & healthcare personnel can best navigate said facilities, while avoiding secured areas. USERFUL: Is providing free extended platform use to support healthcare & 1st Responders during the Coronavirus Outbreak. Userful’s Virtual Emergency Operations Center (EOC) allows cross-site & cross-departmental collaboration, with a virtual video wall that can share secure data, KPIs, & other critical visual information sources in real-time - onto any display. BEYERDYNAMIC: Created a system to allow the nursing staff at a prominent NYC hospital to be able to hear alerts from their patients’ monitor alarms, no matter where in the hospital they are. The “UNITE” system has had positive feedback from the staff, which has prompted BEYERDYNAMIC to roll it out onto several more floors. For more information on UNITE, click here: UNITE wireless communication system ALMO PRO AV & BLOOM EVERGY: Are working together refurbishing out-of-warranty ventilators, & shipping them wherever needed throughout the U.S. LOGITECH: Offered all of the headsets & webcams they had available to K-12 teachers, on a 1st come, 1st served basis. PEERLESS AV: Created the SmartMount Flat Panel Cart so that healthcare facilities could update content in real-time, by using a USB Flashdrive to connect to networks. INNOVOX AUDIO: Fabricated face shields for Senior Living Communities in the Minneapolis/St. Paul area of Minnesota. HELP FOR THE AV INDUSTRY CISCO: Has committed $2.5B in financing to its Customers & Partners, to support business resiliency. AUDINATE, AVIXA, CEDIA, & EXTRON: Are all offering free professional development for members, including online courses & certification programs. ENPLUG: Is giving new content & resources to its customers to help them get through COVID-19 challenges. Resources include a COVID-19 Awareness App & a Browser Web Player. Captus Systems is here to help in any way that we can…today, & after this crisis subsides. Sending-out our gratitude to EVERYONE on this list, & any others whom we might have inadvertently left out. THANK YOU! Yeah. Together, We’ve Got This!


Temperature, Please: New Technology for a New World
Temperature, Please: New Technology for a New World

Temperature, Please: New Technology for a New World There’s no denying it…the world has changed. And because of this seismic shift, we’re all going to have to make major adjustments to how we move-about in the world in our personal, professional, & social lives. In order for businesses to function more safely for their workforce & customers alike – certain new processes will have to be adopted. AV Technology will play a big role in how companies & organizations communicate moving forward, & Captus Systems is here to help you navigate through it all. STATE-OF-THE-ART TECHNOLOGY TO BENEFIT PUBLIC HEALTH Tauri Series Temperature-Check Tablets: This technology provides an extra layer of protection hygienically, as it uses non-touch infrared sensors. These state-of-the-art tablets are able to scan the people entering your facility, from 3 feet away & within one second. After scanning, the tablet then sends photo & thermal results e-mail alerts, so an organization can monitor its locations to keep them safe. The Temperature-Check Tablets come in 3 sizes – 10.1”, 15.6”, & 21.5” - & can be either mounted on a wall or secured onto a specially-designed stand. For more details, click here: Temperature-Check Tablets *CLICK, E-MAIL, OR CALL FOR AVAILABILITY & PRICING THIS PRODUCT IS IN HIGH DEMAND! Click here to schedule a Captus Systems Webinar to learn more about our Tauri Temperature-Check Tablets. 212-400-1616 . Hello@CaptusSystems.com System Automation: This is now more important than ever! Technology like occupancy & proximity sensors trigger functions such as display power or automatic routing, upon participants entering a collaboration space. And for a TRUE TOUCH-FREE EXPERIENCE, VOICE ACTIVATION IS A MUST. For example, Crestron system controls can be activated by using Alexa integration. This simply involves speaking commands that are 2-stepped, like “Alexa, tell Crestron to go to PC Presentation” - or – “Alexa, tell Crestron to turn-off the lights”…& a response from Alexa will be heard in the room. For more information on how Captus Systems can help you design your space, click here: Captus Solutions For Your Consideration: Apple TV, Atlona SW-510W, Barco ClickShare, Barco ClickShare Conference, Crestron AirMedia, Extron ShareLink, Mersive Solstice, & Williams AV's Presenter HUB & BLUEPOD systems are all great products to consider for creating safer, healthier meeting environments. Approaching AV systems with this new frame of mind will ultimately reduce “shared equipment touching” - thus curtailing the spread of dangerous bacteria & germs. “Corporate America will need to step-up the part it plays in protecting its employees & visitors to their spaces. In conference rooms for example, any AV ‘touch’ device will need to be sanitized consistently throughout each day. (This is accomplished by using non-ammonia disinfectant glass cleaners, in conjunction with a microfiber towel or cloth.) But even more forward-thinking than that, organizations will need to quickly get on board with wireless room technology, & also, allowing meeting participants to use/touch only their own devices.” John Radocy, Senior Systems Engineer, Captus Systems BYOD (Bring Your Own Device): This is an excellent way to avoid sharing the same tech tools with others. Using one’s own laptop, tablet, or smartphone to integrate with the room’s main device was already becoming popular before the pandemic hit - & it is sure to become more-so when we all return to our brick- &-mortar offices. ZAGG & Katsus Brands’ InvisibleShield®: This screen protection glass is infused with innovative surface antimicrobial technology, & is scientifically proven to eliminate up to 99.99 percent of harmful bacteria. The patented process is applied during the glass manufacturing process & its “always on” protection doesn’t wear off during the entire lifetime of the product. InvisibleShield is available for mobile devices, shared touchscreens, & personal devices such as tablets & smartphones. (The antimicrobial certification standard for this product is independently verified by Airmid Laboratories.) INTERESTING FACT 101 years-ago in 1919, North America was in the midst of the Spanish Flu Pandemic. Even sports activities were canceled at that time, just as they have been today. This included the Stanley Cup Finals between the Montreal Canadiens & Seattle Metropolitans having to be abruptly halted after 5 tied games - because a number of hockey players were stricken with the illness. To this day, the inscription on the Stanley Cup for the year 1919 states "Series Not Completed" – which will most likely also be the message etched on the Cup for the 2020 season. Our new normal is going to impact how we interact with one-another once we’ve all made it through to the other side of our current Pandemic. Yes - the world has changed, but our humanity remains intact. And through taking this journey together, we will all adapt - & maybe, just maybe – we’ll be even more “connected” than ever! Yeah. Together We’ve Got This!


The New Look of Teamwork
The New Look of Teamwork

The work environment is much different today than it was just a month ago. Companies, organizations, schools, & families are pushing the limits of remote collaboration tools for keeping in touch with one-another & working with colleagues all over the country - & beyond. Many people are currently working from home & communicating with Team Members from a wide array of locations. While we are engaged by our clients for a variety of needs, most of our clients approach us for conference room or huddle space design & implementation - a core competency of what we do. That core competency also includes the skills & expertise to help our customers to plan & select the best tools for creating the most up-to-date systems necessary for remote working. Whether your organization has a few staff members that have to remain in the office, communicating with employees that are working remotely - Captus Systems is poised to help advise, design, deliver & support the best remote collaboration technologies & choices for you & your organization. Huddle Rooms are a good alternative to consider as smaller spaces in which only 2 - 6 people can congregate - as opposed to traditional, larger conference rooms meant for much bigger gatherings. Captus Systems helps our clients to determine the best technological set-ups necessary for Huddle Rooms. Systems like the Zoom-certified EP65 from AVer, are the perfect fit for these types of smaller spaces. And AVer’s Award-Winning USB conference cameras help teams for connect like never before! Additionally, as commercial integrators Captus Systems has the knowledge to pass-on to our customers regarding which Cloud-based meeting platforms would best suit each individual case. Starleaf, Zoom, Microsoft Teams, Cisco Webex, & others, are all good remote collaboration providers - & we can create a system for your organization that will work seamlessly for you & your people. What are some of the challenges that your organization is facing with its remote workforce? We would love to hear from you - share your feedback with us on any of our Social Media Pages! Bottom Line - Captus Systems is here to help you through this strange, new work environment. As experts in all-things having to do with commercial integration, we have the knowledge required to help your enterprise or school develop the system that makes the most sense for you now - & beyond this crisis. We wish you all the very best health for you & your loved ones, & we look forward to seeing you on the other side of this scary journey. Yeah. Together, We’ve Got This!


Video Conferencing:  Putting Our Best Face Forward
Video Conferencing: Putting Our Best Face Forward

There’s a lot of Video Conferencing going-on these days in order to connect with our remote workforce, & also, for much-needed social interaction. With that in mind, Captus Systems is happy to share our Best PracticesCchecklist with you. These tips have been developed by us over time, & have proven to make the most of the Video Conference experience. The following information is applicable to any remote meeting platform - like Zoom, StarLeaf, GoToMeeting, Cisco Webex, etc. We hope you’ll glean some camera-ready confidence from this sage advice. You’re welcome! CHECK YOUR TECHNOLOGY Start Fresh: It’s always a good idea to restart your computer right before your meeting. Bandwidth: For the best connection speed, use a hard-wired connection & not your WiFi. Either way, be sure to test your connection prior to the meeting. (You can do this by going to SpeedTest.) Camera: Place your camera slightly above eye-level to create the most flattering angle. You can certainly use your computer’s camera if it’s got one. However, if you think your camera needs an upgrade, give Captus Systems a call & we’ll be happy to help you choose one of higher quality, which will be just right for your purposes. Sound: Do an Audio Check to be sure the computer microphone is working. Once connected, make sure that your audio sounds good to the folks on the other end, & that there’s no echoing. If there is an echo, sometimes the best thing to do is to disconnect & reconnect-in. This usually takes care of the problem. It’s important make sure that your “Sound Effects” are turned-off. (EG: Sound & badge notifications from e-mail, games, Social Media, pop-ups, etc.) You don’t want these types of things to show-up during your presentation. File Sharing: Turn it off! In Zoom for example, the “In-Meeting File Transfer” allows participants to share files through an in-meeting chat. Toggle this off to keep the chat from getting bombarded with unsolicited pics, GIFs, memes, & other content. Uploads: Do not perform any uploads on a shared connection – it may impact your video & audio quality. Sometimes people are working from home on a shared connection - with 2 or more adults working at the same time, or the kids performing gaming applications. All of these simultaneous connections take-up resources, & may impact your video conferencing experience. We recommend that for very important calls, you ask the others on your network to refrain - especially if this has been an issue in the past. BEFORE THE MEETING Preparation: Send-out meeting invitations well in advance, so attendees will be prepared. Prior to the meeting, touch base again to make sure that each participant received their invitation. Where: Find a quiet place from which to meet…away from the barking dog, giggling kids, blaring television, outside lawnmowers, etc. Lighting: Optimal lighting is in front of your face, but behind the computer screen. During daylight hours, you can place yourself facing an open window with your computer screen facing you, as natural light works very well. For non-natural lighting, ring lights are ideal but not necessary. Do not use back, side, or overhead lighting, as they all cast unflattering shadows. Background: Be aware of the background within the frame of your shot - & make sure that it’s neat & tidy. (And that there’s nothing inappropriate in view of the camera.) VERY IMPORTANT: DO NOT place lights behind you! Backlighting will cast your face into darkness. FYI - the Zoom platform offers a cool “Background Feature” which allows you to set a Virtual Background if you would prefer to go that route. You: Frame yourself well – don’t take-up the entire space with just your face in the shot. Have some space visible around you, allowing yourself to be seen from the chest-up. To best achieve this, we recommend that you sit 2.5 – 3 feet from the camera. To confirm, it’s always best to check your self-view. Wardrobe: For your business meetings, be properly attired. (At least from the waist up!) Additional Materials: Preparation goes a long way in face-to-face meetings – & it’s especially important now. Make sure that you’re well-prepared with your materials & screen-shares. DURING THE MEETING Make a Recording: If you would like to record your meeting for posterity – or so you can share it with the folks who couldn’t attend live - several web conferencing platforms have recording capabilities. (EG: Zoom, StarLeaf, GoToMeeting, Cisco Webex, etc.) Where to Look: Look at the camera! When you look at the screen instead, it appears that you’re talking to someone else. (We recommend that you turn-off the “selfie” function of your view so you’re not distracted by looking at yourself while you speak.) Shhhh: Put your microphone on “Mute” when you’re not speaking – especially when you’re in a LARGE GROUP. Attitude: We know it’s tough times – but SMILE! We generally share the best version of ourselves when we’re in the presence of others – which we still are, but now it’s virtually. Involvement: If you’re the meeting organizer, it’s important to engage your participants to keep them from being distracted by their surroundings. You can do this at the start of the meeting by asking them to get a pad & pen to take notes - & while meeting, instruct your audience to write-down certain points from time-to-time. Engagement is essential! AFTER THE MEETING Transcripts: If you’d like a meeting transcript, you can either use your computer’s built-in Speech-to-Text App or upload your recorded meeting to any paid transcription service. (EG: Trint.com, Rev.com, Scribie.com, etc.) Another alternative – you can go the DIY route & try Transcribe.wreally.com or OTranscribe.com. We’d Love to Hear From YOU: If you have your own best practices, please e-mail us at Tips@CaptusSystems.com. Or – post your ideas on our Social Media pages. As more recommendations come to us – we’ll add them to the list. We look forward to receiving your feedback! Happy Conferencing! Yeah. Together, We’ve Got This!


The Strange New World of the Remote Workforce
The Strange New World of the Remote Workforce

As a workforce, we are all facing change at his moment in history. The Covid-19 Public Health Crisis has us all scrambling to set-up best case scenarios for our remote team members. With so many workers trying our best to get business done from our homes - while attempting to maintain cohesiveness - we are met with various challenges which we couldn’t anticipate even just a month ago. Here at Captus Systems, our story is evolving with each passing day. Going from a full office staff 4 weeks ago - to 50% in the office 3 weeks ago, to now basically all of us working from home. With this new configuration, we - like everyone else - have had to think-outside-of -the-box to set-up new processes. Cloud-based solutions for our main phone lines & meetings have been extremely helpful in creating our new virtual office. Using collaboration platforms like StarLeaf, Zoom, Microsoft Teams, & BlueJeans are the way to go under these circumstances. Thankfully, many have implemented VoIP systems to keep the calls coming & going seamlessly, with the transparent functionality to the far end. Something else for all telecommuters to consider while working from home: How to stay pain-free while using ad hoc workspaces – whether they be in our living rooms, kitchens, home offices, or on our beds! Consumer Reports posted a terrific article to help everyone best set-up their impromptu workspaces, in order to avoid the aches & pains of muscle & eye strain. Click on the link below to access this helpful information: CR ARTICLE Ok, great! Problem solved? Well, not really…we are now experiencing the faultiness of home Wifi access for many; insufficient bandwidth; spouses with opposite work schedules, babies crying & dogs barking in the background during conference calls, & taking conference call the front porch in the cold, to minimize the sound of said dog - but we’re confident that we’ll have this all figured-out in no time! Captus Systems can help with most things - & in our next feature we’ll offer the new & improved dog toy, to help keep him or her silent. (Not really. LOL!) What are some of the challenges that your organization is facing with its remote workforce? We would love to hear from you. Please continue to follow us on all of our Social Media pages and share your feedback with us. Thanks! (Links on icons, below.) Captus Systems hopes that everyone’s transition into this strange new world has gone as smoothly as possible. We want to take this opportunity to reassure you that we’re still here for you, Monday - Thursday from 9:00 am - 5:30 pm, & 8:30 am - 5:00 pm on Fridays. We’re happy to help with all of your Audio-visual technology, providing seamless connectivity for your workforce, wherever they may be. Stay Healthy, Safe, & Connected... Yeah. Together, We’ve Got This!


The ABCs of A-V FAQs:  Part Deux
The ABCs of A-V FAQs: Part Deux

Every industry has its own version of FAQs - & the Audio-Visual biz is no exception. Whether your organization is considering building a new – or upgrading a dated - Conference Room, Huddle Space, or Auditorium AV System – we’re sure you’ve got questions…& Captus Systems has answers! The first installment of our “ABCs of A-V FAQs” was so successful, that we decided to gather & share some more Frequently Asked Questions (& answers) with you…& here they are: FAQs to Consider When Planning Your Next AV Collaboration Space Project How can I join my Zoom Meeting with other platforms like Microsoft Teams or Cisco Webex? For Microsoft Teams, Cisco WebEx, and GoTo Meeting, customers need to configure a third-party interop service, such as Polycom’s RealConnect, Pexip, Webex CMR, or GTM’s InRoomLink. As long as the third-party host’s meeting invitation includes an SIP address for interop dialing, Zoom Rooms would then be able to access the third-party meeting details from the invitation that would allow the Zoom Room to generate a one-touch join button for the third-party meeting. Would I be able to use some of my current equipment integrated with our new AV technology? It depends. As long as you inform Captus Systems beforehand, we can take inventory of your equipment in order to ascertain whether or not it would work with the new AV technology we would be incorporating into the design & engineering of your project. How do your engineers determine the best Microphone System to use for my space? Microphones are selected based on the architectural footprint & needs of the space. Do you want to see the mics on the table & have the ability to mute them? Do you not want them on the table, but still have the ability to mute them? It all depends on what you want. It also helps to know the number of people expected to be seated in the collaboration space & the acoustics in the room. All of these considerations combine to determine what type of audio equipment would be best for your project. Also taken into consideration is how the microphones will be used: Just for speaking or for presentations through a video system as well? Once all of these factors are calculated, we can properly integrate the microphones with the rest of the AV system. How do your engineers determine the best Video System to use for my space? We use calculators that are used based on the “farthest seat from the screen.” In the commercial design world, we base it on a spreadsheet. From a general standpoint, there’s a formula - the farthest seat from the screen divided by a factor of 6, gives us the minimum height of the best screen for your space. However, if a client only wants to use the display for text, that ratio changes to a factor of 8. Or, if a client has a requirement for high detail (like in medical facilities), that changes to a factor of 4. Bottom line - we want to make sure that EVERYONE in the room is getting the optimal viewing experience. How can the AV work I had done in New York (or anywhere) be duplicated EVERYWHERE? An equipment inventory would be taken along with a review of any control devices, along with a review of drawings if they are available. If any of the equipment is deemed discontinued, replacement equipment will be specified to replace it, & the system would be designed accordingly. Of course, the client would be able to review any-and-all changes, so that the impact on budget & the system specifications would match-up as best as possible, before any installation would commence. Our system keeps giving FEEDBACK – what are we doing wrong? Generally speaking, this means that the microphone’s input sensitivity is set too high for the room, or as the industry terminology goes “is too hot.” This means that the mic is picking-up too much signal - whether it be room acoustical issues, speaker issues, or other audio devices. This creates a sound loop that eventually turns into the annoying tone we have all heard from time to time. Depending on the system, there are many different ways to solve these issues: Lowering the microphone sensitivity, changing the mics to a more “direct pick-up pattern,” adding acoustic echo cancellation with some form of digital processor (like the ones manufactured by companies like Biamp, QSC, Shure, Symetrix and Xilica), & lowering the volume of the speakers within the room. All of these fixes can all be helpful to varying degrees. What’s the difference between VoIP vs. On-Trend VoIP? VoIP (Voice over Internet Protocol) is a technology describing a specific way that voice communications are made. In comparison, VoIP would be the alternative to POTS (Plain Old Telephone System). When the industry speaks of “On-Trend” VoIP, they are usually referring to “the latest and greatest” ways that businesses are implementing VoIP, and how these trends are affecting the industry. There are 2 main types of ways VoIP services can be implemented: They are either “On-Prem” or “Hosted.” On-Prem (On Premise) VoIP is normally run on a system that is located inside an organization’s actual physical office space. This system can be managed by the company that owns the system. Hosted VoIP is managed by a service such as Avaya, Zoom, RingCentral, ShoreTel, Cisco, or others. There are many companies that do this. What is “Web RTC,” & why has it become so important? Web RTC (Real-Time Communications) is an open framework for the web that enables RTC capabilities in the browser, via simple application programming interfaces. Bottom Line: Captus Systems enables our clients to EASILY operate & support the technology we design & build. Yeah. We’ve Got This! Every industry has its own version of FAQs - & the Audio-Visual biz is no exception. Whether your organization is considering building a new – or upgrading a dated - Conference Room, Huddle Space, or Auditorium AV System – we’re sure you’ve got questions…& Captus Systems has answers! The first installment of our “ABCs of A-V FAQs” was so successful, that we decided to gather & share some more Frequently Asked Questions (& answers) with you…& here they are: FAQs to Consider When Planning Your Next AV Collaboration Space Project How can I join my Zoom Meeting with other platforms like Microsoft Teams or Cisco Webex? For Microsoft Teams, Cisco WebEx, and GoTo Meeting, customers need to configure a third-party interop service, such as Polycom’s RealConnect, Pexip, Webex CMR, or GTM’s InRoomLink. As long as the third-party host’s meeting invitation includes an SIP address for interop dialing, Zoom Rooms would then be able to access the third-party meeting details from the invitation that would allow the Zoom Room to generate a one-touch join button for the third-party meeting. Would I be able to use some of my current equipment integrated with our new AV technology? It depends. As long as you inform Captus Systems beforehand, we can take inventory of your equipment in order to ascertain whether or not it would work with the new AV technology we would be incorporating into the design & engineering of your project. How do your engineers determine the best Microphone System to use for my space? Microphones are selected based on the architectural footprint & needs of the space. Do you want to see the mics on the table & have the ability to mute them? Do you not want them on the table, but still have the ability to mute them? It all depends on what you want. It also helps to know the number of people expected to be seated in the collaboration space & the acoustics in the room. All of these considerations combine to determine what type of audio equipment would be best for your project. Also taken into consideration is how the microphones will be used: Just for speaking or for presentations through a video system as well? Once all of these factors are calculated, we can properly integrate the microphones with the rest of the AV system. How do your engineers determine the best Video System to use for my space? We use calculators that are used based on the “farthest seat from the screen.” In the commercial design world, we base it on a spreadsheet. From a general standpoint, there’s a formula - the farthest seat from the screen divided by a factor of 6, gives us the minimum height of the best screen for your space. However, if a client only wants to use the display for text, that ratio changes to a factor of 8. Or, if a client has a requirement for high detail (like in medical facilities), that changes to a factor of 4. Bottom line - we want to make sure that EVERYONE in the room is getting the optimal viewing experience. How can the AV work I had done in New York (or anywhere) be duplicated EVERYWHERE? An equipment inventory would be taken along with a review of any control devices, along with a review of drawings if they are available. If any of the equipment is deemed discontinued, replacement equipment will be specified to replace it, & the system would be designed accordingly. Of course, the client would be able to review any-and-all changes, so that the impact on budget & the system specifications would match-up as best as possible, before any installation would commence. Our system keeps giving FEEDBACK – what are we doing wrong? Generally speaking, this means that the microphone’s input sensitivity is set too high for the room, or as the industry terminology goes “is too hot.” This means that the mic is picking-up too much signal - whether it be room acoustical issues, speaker issues, or other audio devices. This creates a sound loop that eventually turns into the annoying tone we have all heard from time to time. Depending on the system, there are many different ways to solve these issues: Lowering the microphone sensitivity, changing the mics to a more “direct pick-up pattern,” adding acoustic echo cancellation with some form of digital processor (like the ones manufactured by companies like Biamp, QSC, Shure, Symetrix and Xilica), & lowering the volume of the speakers within the room. All of these fixes can all be helpful to varying degrees. What’s the difference between VoIP vs. On-Trend VoIP? VoIP (Voice over Internet Protocol) is a technology describing a specific way that voice communications are made. In comparison, VoIP would be the alternative to POTS (Plain Old Telephone System). When the industry speaks of “On-Trend” VoIP, they are usually referring to “the latest and greatest” ways that businesses are implementing VoIP, and how these trends are affecting the industry. There are 2 main types of ways VoIP services can be implemented: They are either “On-Prem” or “Hosted.” On-Prem (On Premise) VoIP is normally run on a system that is located inside an organization’s actual physical office space. This system can be managed by the company that owns the system. Hosted VoIP is managed by a service such as Avaya, Zoom, RingCentral, ShoreTel, Cisco, or others. There are many companies that do this. What is “Web RTC,” & why has it become so important? Web RTC (Real-Time Communications) is an open framework for the web that enables RTC capabilities in the browser, via simple application programming interfaces. Bottom Line: Captus Systems enables our clients to EASILY operate & support the technology we design & build. Yeah. We’ve Got This!


A Belated Celebration of  Women's History Month - AV Style!
A Belated Celebration of Women's History Month - AV Style!

"Strong women don't have ATTITUDES...they have STANDARDS." - Shreya Sharma March was "Women's History Month" & female influencers across a variety of sectors were being recognized for their invaluable contributions. Captus Systems would like to take a break from the Global Pandemic for a few moments & take this opportunity to give shout-outs to some of the women leaders of the Audio-Visual Industry. WOMEN IN AV According to a 2019 Commercial Integrator survey of 465 AV Industry professionals, only 9.9% of those surveyed said they were women - so getting more females interested in entering the AV field is an important & timely challenge. Christy Ricketts, of Contemporary Research, says that it’s vital to market this male-dominated industry to women by stressing that “It’s really about being helpful to others, & being a positive influence to help everyone be the best person they can be.” With that in mind, women in the Commercial Audio-Visual Industry continue to push for equality & are using the momentum of 2020’s “Women’s History Month” to help make a difference. Captus Systems is proud to introduce you to some of our industry’s FEMALE leaders & pioneers: Adele De Berri was an early AV trailblazer. After inventing the “Silver Screen” (projection screen), she started the Da-Lite Company in 1909. Not only is it still a flourishing business today, but under De Berri’s leadership, she guided Da-Lite successfully through the Great Depression & 2 World Wars. IN 1954, Edith Clark was not only the 1st woman to graduate with an M.S. in Electrical Engineering from MIT, but she is also known for inventing the Graphical Calculator. This tool allowed for the solving of complex equations involving electrical current, voltage, & impedance in power transmission lines. Anne-Marie Bruneau created the foundation for much of the analysis & measurement techniques used in acoustical design. Most notable of Bruneau’s achievements is her research in Electrodynamic Loudspeaker design. In 1980, Radia Perlman invented the Spanning Tree Algorithm, which is still used for routing IP today. Her Protocol Design allows for Ethernet to make optimal use of Bandwidth. Perlman has more than 100 patents to her name, which makes her a true trailblazer in the Audio-Visual community. Elizabeth Cohen is the 1st female President of the Audio Engineering Society. Also having served as an Acoustical Engineer with a Ph.D. in acoustics from Stanford University, she made many important contributions to architectural acoustics & pitch perception. Nancy Knowlton is the CEO of Global Sales at Nureva, Inc. – a collaboration technology solutions company which is represented in 20 countries. As is stated by Knowlton, “We’re driven by a singular focus: To develop simple, creative solutions to the problems that stand in the way of teams working effectively…” Well said, Nancy! Emma Bigg is the AV Designer & Strategist at Octavius RE, Ltd. After a long tenure with UK AV company SSE, Bigg decided to go out on her own to advise clients on AV System Design, AV Procurement, & Maintenance Strategy, Commercial Relationships, & Project Delivery. This woman is making a big splash in AV across the pond & is doing her part to encourage young women along the way. Sarah Joyce is AVIXA’s Chief Global Officer. Coming from a rich background in AV Integration, Joyce is responsible for all of AVIXA’s operations & services outside of North America. One of her main objectives is helping to get women CTS certified, which is an accreditation important to many markets around the globe – one which, according to Joyce, is a “differentiator for women in their careers.” Women supporting women to reach their AV career goals is something that Sarah Joyce is passionate about. Kirti Shetti – Director of Operations at Kramer Electronics in India, Shettie the very first women to be CTS-AVIXA certified in her country. She has worked in the AV industry for nearly 15 years, holding technical, sales, & management roles. Says Shetti of the important role that this certification plays, “…AV is as much relevant as the knowledge of IT. AVIXA certifications give you a lot of in-depth understanding of many areas of AV.” Kirti Shetti admits that she has always been a big believer in keeping updated on the latest technologies, processes, & industry standards - & those beliefs have certainly helped Shetti to get to where she is today! Jayne Dimmich - Senior Director of Polycom, is a vocal advocate for empowering women with AV Roles. She states that “The lack of women is not the consequence of discrimination. It is the result of a huge lack of awareness from women in respect to our industry.” Dimmich feels it of the utmost importance to be attracting more women to the AV sector by deploying successful women in the field, out to high schools, colleges, trade schools, etc., so they can debunk current preconceptions that AV is a “man’s world” only - & encourage young ladies to take more paths towards STEM-based careers. Carys Green is a highly experienced AV Professional, passionate about drawing more females into the AV Industry. Recently named the Director of “Women in AV (WAVE)” in the UK, Green states “I’m excited about the future of WAVE UK - & with the new leadership in place, I am enthusiastic about the progress we will be able to make in advancing women in the AV industry…” You go, girl!!! And last – but not least…Kudos to Cisco! In Fortune’s 2020 list of the “100 Best Companies to Work For,” not only does Cisco rank #4 in that category - but it also is noted by Fortune as being one of the Best Workplaces for Women. Thank you, Cisco…we wish there were more out there like you! There are more than 30 local groups around the world that meet each quarter, to help build a Community of Women in the AV Industry - no matter your geographic location. Click the link below to find the group closest to you. GROUPS So - whether it be your Mother, Sister, Grandmother, Aunt, Girlfriend – or a professional or cultural female influencer who has positively affected your life - take some extra time to thank them for their inspiration. We know they will appreciate it! Yeah. Women Really Do Get This!


2020 AV Industry Events Calendar: Revised Schedule for all Trade Shows & Conferences
2020 AV Industry Events Calendar: Revised Schedule for all Trade Shows & Conferences

At Captus Systems, we know how valuable your time is. For that reason, we feel it our responsibility to keep you updated on the changes for the 2020 AV Industry Events Calendar. Due to the Covid-19 Pandemic, many of the Conferences & Trade Shows on which we previously reported have been canceled or postponed. Because this is such a fluid situation, we will continue to update this information on our website - so please be sure to check back from time-to-time. We truly hope that you & yours are staying healthy & safe! Please see the revised schedule, below: TECHNOLOGY & BUSINESS SUMMIT Irvine, CA: POSTPONED – NO NEW DATE as of 3/25/20 https://cedia.net/events/event-detail-page/2020/04/02/default-calendar/irvine-tech-summit Irving, TX: CLOSED https://web.cvent.com/event/c627d5bd-e2a1-4503-89b7-cceea18a518a/summary?rp=00000000-0000-0000-0000-000000000000 Houston, TX: POSTPONED – NO NEW DATE as of 3/25/20 https://cedia.net/events/event-detail-page/2020/04/16/default-calendar/houston-tech-summit Toronto, CN: May 14 @ 7:30 am – 3:30 pm Toronto Airport Marriott Hotel https://cedia.net/events/event-detail-page/2020/01/23/default-calendar/seattle-tech-summit ASSOCIATION FOR QUALITY IN AV – CQD Mesa, AZ: April 8 – 10 955 E. Javelina Avenue, Mesa, AZ September 9 – 11 November 11 - 13 www.AQAV.org Garden City, NY: May 12 - 14 1225 Franklin Avenue, Garden City, NY October 20 – 22 www.AQAV.org ASSOCIATION FOR QUALITY IN AV – CQT Mesa, AZ: May 20 - 22 955 E. Javelina Avenue, Mesa, AZ July 8 – 10 October 14 - 16 December 15 - 17 www.AQAV.org Garden City, NY: April 14 - 16 1225 Franklin Avenue, Garden City, NY November 17 - 19 www.AQAV.org PROSOURCE SUMMIT 2020 (Members Only) San Antonio, TX: May 18 – 22 LaCantera Resort & Spa www.prosourceevents.com West, TBD: July 26 - 31 TBD www.prosourceevents.com East, TBD: August 18 - 20 TBD www.prosourceevents.com ENTERPRISE CONNECT San Francisco: August 3 - 6 Moscone Center https://www.enterpriseconnect.com/sanfrancisco DIGITAL SIGNAGE EXPO 2020 Las Vegas, NV: March 31 – April 3 Las Vegas Convention Center https://www.eventseye.com/fairs/f-digital-signage-expo-(dse)-23591-1.html NAB SHOW 2020 Las Vegas, NV: CANCELED – LOOK FOR INFO ON FUTURE NY SHOW https://nabshow.com/2020/ AUDIO-VIDEO-LIGHTING EXPO 2020 Stockholm, SW: May 5 - 7 Stockholm International Fairs https://www.eventseye.com/fairs/f-audio-video-lighting-llb-expo-16928-1.html IoT WORLD 2020 San Jose, CA: POSTPONED TO 8/10 – 8/13 https://tmt.knect365.com/iot-world DISPLAY WEEK 2020 San Francisco, CA: June 9 - 11 Moscone Convention Center https://www.eventseye.com/fairs/f-display-week-sid-4684-1.html UB TECH CONFERENCE Las Vegas, NV: June 15 - 17 MGM Grand CANCELED https://www.ubtechconference.com/ INFOCOMM 2020 CANCELED, but “VIRTUAL INFOCOMM 2020” details to be released asap – CHECK WEBSITE Orlando, FL: June 12 – 18, 2021 Orange County Convention Center https://www.infocommshow.org/?utm_medium=cpc&utm_source=google&utm_campaign=info20&utm_content=brand&gclid=EAIaIQobChMIuMLI9Ii26AIVjrbICh0WZAWbEAAYASAAEgLbe_D_BwE 4 FRONT Denver, CO: June 23 - 25 Gaylord Rockies Resort https://iseexpo.com/ AV/IT SUMMIT New York, NY: August 6 National Geographic Encounter https://www.avitsummit.com/2020/362057 ISE EXPO 2020 Denver, CO: August 18 - 20 Colorado Convention Center https://iseexpo.com/ ROCKY MOUNTAIN AUDIO VIDEO EXPO Denver, CO: October 28 - 29 Crowne Plaza Denver Int’l Airport http://www.avxpo.biz/


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